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If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.
Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.
Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.
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Welcome to the blog – advice, opinions and musings on how to make words work
Have you ever written what you thought was a perfectly clear email, only to get a reply ten minutes later that left you scratching your head? Perhaps the person you sent it to emailed back with questions that you thought you'd already answered. Or maybe they got hold...
Have you ever missed an obvious typo and wondered how? Maybe it was even in a title in bold, 24-point type. Or perhaps you overlooked a howler in a...
Have you ever noticed how something strange happens whenever we sit down to write a document? In person, we might be able to explain even the most...
When most people set out to write something like a report or proposal, they make one fundamental error. They might adapt a similar one that they...
Once, in pre-Emphasis days, I found myself in a training room full of people whose body language told me that they really did not want to be there....
It's one thing when stress intrudes on your own working day. But when you're responsible for a team, their stress is your stress too. If you're...
Our newsletter Writing Matters will help you to get your point across, supercharge your writing and make sure you stand out from the crowd. We've helped over 80,000 professionals achieve their goals.
If you're ever feeling down about what you've achieved in life, this surprising fact might cheer you up. You managed to rewire your own brain before...
As you read this, a miracle is happening. Your eye is detecting dots and squiggles on the screen in front of you and your brain is...
A while ago (OK, quite a while ago), I announced that I was starting a research project on the science of written communication, with a view to...
As a learning and development professional, you'll know only too well the wide range of documents, updates, posts and messages you have to write in...
You may or may not be tempted to visit a tailor the next time you want to buy a suit. But you probably know that if you did, you'd end up with...
The first draft of a document is usually something like the proverbial first pancake: a less-than-ideal shape, a little thin in some parts and...
Presentations are known for striking fear in the hearts of many. But, for some, the terror of presenting is surpassed only by having to field...
We cap our small-group training at ten delegates per course. Eight is even better. But these limits may seem a little stingy at first – especially...
An estimated one billion people in the world now speak English as a second language. That number will only grow. Meanwhile, some big international...
What do you want your writing style to say about you? What impression do you hope the things you write at work leave on those who read them? We know...
Training is only worthwhile if it works. It needs to do far more than simply let you tick a box. That’s why we’re proud that the Learning and...
If your learning options are limited to the digital, you actually still have a range of possibilities to choose from. But what are they, how does...
Get your own PDF copy of The Write Stuff, the definitive guide for everyone who writes at work.