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Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.
Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.
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Welcome to the blog – advice, opinions and musings on how to make words work
In case you missed our recent webinar, here are five ways to increase your influence at work, based on neuroscience and psychology research. The decisions we make often have a huge impact. Not just our own, but the ones our colleagues make too. Decisions to increase...
Most of us spend an inordinate amount of time at work writing. We might forget that that’s what we’re doing as we tap out yet another message in...
Early in my former publishing career, back when I was still in short trousers, I worked as a sub-editor on a woodwork magazine. Our offices...
As a journalist, PR consultant, author, poet and communications trainer, Greta Solomon has built a career on her creativity. Now she loves showing...
Our newsletter Writing Matters will help you to get your point across, supercharge your writing and make sure you stand out from the crowd. We've helped over 80,000 professionals achieve their goals.
Creativity is probably one of the most misunderstood concepts in the professional world. When we hear the word, we tend to think of great artists,...
I started writing this just after finishing a phone call with a customer service agent. The conversation lasted no more than five minutes. And the...
With a host of new AI tools at our disposal, applying for a job has never been easier. At the same time, candidates are finding it harder than ever...
When many people set out to write a report or proposal, they start with a standard template or adapt a previous document. On the surface, this makes...
I hope you are well. No, really – I do. But have you ever noticed how those five words have become the default opener for almost every email? Why do...
You might think of artificial intelligence mainly as a new way to draft short emails or outline reports in seconds. If you do, you're in good...
AI is already transforming how many of us write. But evidence is beginning to emerge that it may also be harming our organisations in a way that...
I’ll never forget the first time I was asked to write a report. I had recently graduated and was two months into a new job with the Environmental...
Simplicity is often misunderstood and underrated. One of the biggest myths in business writing is that complex topics need complex documents. The...
Years ago, not long after I started Emphasis, I found myself in conversation with a young training manager for one of the UK’s biggest companies. We...
Many of us are still hoovering up pine needles from the living room carpet. There may even be a lone chocolate rattling around the Quality Street...
Disappointingly, the good people at the Oxford English Dictionary have chosen not to name Documentese as their 2024 Word of the Year. But as their...
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