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Storytelling in business

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Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

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You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

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If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.

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About Us

Is it stationery or stationary? [VIDEO]

Two of the most commonly confused words in the English language are ‘stationary’ and ‘stationery’. It may come as a surprise that they are separate words, but they are different – ‘stationary’ and ‘stationery’ mean...

How should you punctuate bullet points?

Bullet points can be a very useful addition to your documents. They can make it easy for your reader to quickly take in important information or instructions. But once you have your bullet list, how should you punctuate it? Should you use capital letters? Are...

Keep your doing words doing

There are some words that can just drag your writing down. They’re heavy and dull, and they have a nasty habit of lugging even more weight in with them. They make the person reading your writing work way too hard to understand your meaning. And, the fact is,...