Leading change through powerful communication
Major change may happen for all the right reasons, but making it work is still often fraught with risk. Success hinges on the right communication happening at the right time.


Overview
Major change may happen for all the right reasons. But making it work is still often fraught with risk.
And success or failure is not all about picking the right strategy or system: even a perfect plan will falter if the people who need to implement it aren’t on board. That’s why good communication is critical.
The words you choose can make or break your change programme, whether it’s a restructure, a merger or deploying new tech like AI. Get them right and stakeholders feel informed, reassured and ready to act. Get them wrong and even the best-laid plan will falter.
This course gives leaders the advanced skills to communicate in a way that builds trust. It will build their capability to calm nerves, handle uncertainty and keep key people aligned – even during periods of radical transformation.
Outcomes
By the end of this course, attendees will know how to:
- write with clarity and credibility when the stakes are high
- speed up alignment and reduce misunderstanding
- match tone to the emotional context
- structure writing to reassure and guide
- communicate effectively across different roles and levels
- share difficult news with empathy and authority
- handle objections and negative reactions before they erode confidence
- shape the narrative for success while maintaining trust and transparency
- use AI tools (where possible) to test tone and explore alternative versions.
For your organisation, this means faster buy-in, reduced resistance, improved morale and higher trust in leadership and the change process.
A key feature of this course is that all attendees receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets attendees’ precise writing needs, while allowing for rapid, targeted improvements.
Who's it for?
Leaders and transformation teams responsible for driving or delivering organisational change programmes.
Find the training that fits
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Tailored to you
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Online or in-person
Duration
One day
Tailored to you
Price
£495
per person + VAT
Get a quote
for your bespoke course
Course programmes
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs..
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online or in-person
Duration
Tailored to you
Course programmes
Price
Get a quote
for your bespoke course
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
Individual writing analysis
We'll analyse your writing across 15 different areas
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Duration
One day
Course programmes
Price
£495
per person + VAT
Register your interest
We do not currently have any spaces available for individuals to book on this course.
We usually schedule new course dates around two to three months ahead of the date the course will run. If you would like to be contacted as soon as places on this course become available, then please register your interest below.

![biz_case_course_banner9_5[1] Gary delivering a business-writing course](https://www.emphasis.co.uk/wp-content/uploads/2024/12/biz_case_course_banner9_51-e1749054367470.jpg)


