Overview
Despite spending 20 to 40 per cent of our work lives on email, it often fails to be the effective tool it should be. From overlong, poorly structured messages to misjudged tone or confusing wording, the result is lost time and needless stress for both writers and recipients.
And while AI tools offer real efficiency gains, it’s crucial to know both their strengths and their weaknesses – to keep errors and hallucinations out of our messages, while holding on to the human touch.
This course will show your team how to produce clear, reader-focused messages, making the most of AI to save time and always hitting ’Send’ with confidence.
For in-house courses, we can tailor the materials based on your goals and using real-life examples and scenarios from your emails. This means you can be sure your training will be unique and relevant to your team.
Outcomes
Attendees of this training will learn how to:
- begin and end emails professionally
- set a clear objective
- consider their audience
- structure emails logically
- write clearly and succinctly
- get the reader on-side from the beginning
- communicate their messages effectively – first time
- avoid including embarrassing mistakes or AI hallucinations
- know when email isn’t the best solution
- use AI tools mindfully throughout – balancing efficiency with human judgement.
A key feature of this course is that all attendees receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets attendees’ precise writing needs, while allowing for rapid, targeted improvements.
Who's it for?
This training is ideal for anyone that writes emails at work and wants to learn how AI can help to make them even more efficient and effective.
Find the training that fits
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Tailored to you
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback with personalised insights embeds learning
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Online or in person at
your chosen venue
Duration
One day
Tailored to you
Price
£495
per person + VAT
Get a quote
for your bespoke course
Course programmes
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
For groups
Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback for each learner to ensure lasting improvements
AI writing
Learn how to get the most from AI tools: supercharge your writing without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online or in person at
your chosen venue
Duration
Tailored to you
Course programmes
Price
Get a quote
for your bespoke course
For individuals
Book one to three people on one of our public courses. With a maximum of eight learners per course.
Individual writing analysis
We'll analyse each attendee's writing across 15 different areas
Expert trainers
Each with 15+ years' experience as professional writers, editors and coaches
Individual coaching
Expert one-on-one feedback for each learner to ensure lasting improvements
AI writing
Supercharge your writing learn, get the most from AI tools without losing your human edge
Tailored content
Course content built around your specific learning objectives
Real-world examples
Activities and exercises modified to use your team's documents
Where
Online virtual classroom
Duration
One day
Course programmes
Price
£495
per person + VAT
Book now
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