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Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

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Business report writing

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Bid, tender and sales-proposal writing

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Writing exceptional board reports

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Policy and procedure writing

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Storytelling in business

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High-impact business writing with AI

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Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

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Business writing essentials

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Writing to the board

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Writing to customers

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Writing for marketing

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Business report writing

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Corporate communications

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If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

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About Us

Effective email writing with AI

Turn email back into the effective tool it should be – and more efficiently than ever

Overview

Despite spending 20 to 40 per cent of our work lives on email, it often fails to be the effective tool it should be. From overlong, poorly structured messages to misjudged tone or confusing wording, the result is lost time and needless stress for both writers and recipients.

And while AI tools offer real efficiency gains, it’s crucial to know both their strengths and their weaknesses – to keep errors and hallucinations out of our messages, while holding on to the human touch.

This course will show your team how to produce clear, reader-focused messages, making the most of AI to save time and always hitting ’Send’ with confidence.

For in-house courses, we can tailor the materials based on your goals and using real-life examples and scenarios from your emails. This means you can be sure your training will be unique and relevant to your team.

Outcomes

Attendees of this training will learn how to:

  • begin and end emails professionally
  • set a clear objective
  • consider their audience
  • structure emails logically
  • write clearly and succinctly
  • get the reader on-side from the beginning
  • communicate their messages effectively – first time
  • avoid including embarrassing mistakes or AI hallucinations
  • know when email isn’t the best solution
  • use AI tools mindfully throughout – balancing efficiency with human judgement.

A key feature of this course is that all attendees receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets attendees’ precise writing needs, while allowing for rapid, targeted improvements.

Who's it for?

This training is ideal for anyone that writes emails at work and wants to learn how AI can help to make them even more efficient and effective.

Find the training that fits

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Tailored to you

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

K
N

Real-world examples

Activities and exercises modified to use your team's documents

K
N

Where

Online virtual classroom

Online or in person at
your chosen venue

Duration

One day

Tailored to you

Price

£495

per person + VAT

Get a quote

for your bespoke course

Course programmes

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback for each learner to ensure lasting improvements

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

 

N
N

Tailored content

Course content built around your specific learning objectives

N

Real-world examples

Activities and exercises modified to use your team's documents

N

Where

Online or in person at
your chosen venue

Duration

Tailored to you

Course programmes

Price

Get a quote

for your bespoke course

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

 

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback for each learner to ensure lasting improvements

N
N

AI writing

Supercharge your writing learn, get the most from AI tools without losing your human edge  

N
N

Tailored content

Course content built around your specific learning objectives

K

Real-world examples

Activities and exercises modified to use your team's documents

K

Where

Online virtual classroom

Duration

One day

Course programmes

Price

£495

per person + VAT

Book now

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