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High-impact business writing with AI

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Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

Business report writing

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Bid, tender and sales-proposal writing

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Writing exceptional board reports

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Policy and procedure writing

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Storytelling in business

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High-impact business writing with AI

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Resources

Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

Bids and proposals

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AI

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Business writing essentials

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Writing to the board

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Writing to customers

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Writing for marketing

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Technical writing

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Professional email writing

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Business report writing

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Corporate communications

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FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

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Courses

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About Us

Business letter writing

Despite the prevalence of email, letters are still a vital communication channel between some organisations and their customers. Make sure yours aren't simply wasting paper.

Overview

Despite the prevalence of email, letters can still be a vital communication channel between an organisation and its customers.

There are many types of business letters, from short acknowledgements to applications for finance. What unites them all is that there’s a human reading every one. This means your team’s letters should be both clear and written in an appropriate tone.

In this professional letter-writing course, we’ll teach your team how to write letters that get the right message across.

Outcomes

On this course, attendees will learn how to:

  • identify the reader and directly address their needs
  • keep the reader’s interest
  • write convincingly and persuasively
  • explain technical subjects to non-technical readers
  • remove jargon and buzzwords
  • construct crystal-clear sentences
  • select the right words and expressions
  • choose the correct tone and voice
  • write formally and informally
  • use compelling beginnings and endings
  • use appropriate presentation, format and layout for any letter
  • be confident in their grammar and punctuation
  • apply their letter-writing skills to emails
  • use the correct etiquette in both letters and emails.

A key feature of this course is that all attendees receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets attendees’ precise writing needs, while allowing for rapid, targeted improvements.

Who's it for?

Our in-house business-letter writing training is ideal for any teams who have to write business letters as part of their roles. (Mainly writing to customers? See our Writing to customers course.)

Find the training that fits

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Tailored to you

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

K
N

Real-world examples

Activities and exercises modified to use your team's documents

K
N

Where

Online virtual classroom

Online or in-person

Duration

One day

Tailored to you

Price

£495

per person + VAT

Get a quote

for your bespoke course

Course programmes

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs..

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

N

Real-world examples

Activities and exercises modified to use your team's documents

N

Where

Online or in-person

Duration

Tailored to you

Course programmes

Price

Get a quote

for your bespoke course

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

Individual writing analysis

We'll analyse your writing across 15 different areas

N
N

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

K

Real-world examples

Activities and exercises modified to use your team's documents

K

Where

Online virtual classroom

Duration

One day

Course programmes

Price

£495

per person + VAT

Register your interest

We do not currently have any spaces available for individuals to book on this course.

We usually schedule new course dates around two to three months ahead of the date the course will run. If you would like to be contacted as soon as places on this course become available, then please register your interest below.

What our learners say about us

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