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Storytelling in business

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.

Courses

Resources

FAQs

About Us

High-impact business writing

People today are busier than ever. This means that documents and emails that effectively get their messages across have never been more crucial.

Overview

In this intensive, practical session, you will get a complete grounding in all areas of professional writing, whatever you typically write – whether that’s emails, management reports, customer letters, or any other document type.

On our in-house courses, we tailor the content using real-life examples of your documents so that all the materials are relevant for your sector, industry and the kinds of documents your team write.

A key feature of this course is that all attendees receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets every attendee’s precise writing needs, allowing for rapid, targeted improvements.

Outcomes

By the end of the training, attendees will be able to:

  • set a clear objective – no waffle, just writing with purpose
  • write consistently in the organisation’s tone of voice
  • fix grammar and punctuation mistakes
  • keep readers reading with documents that are compelling and interesting
  • construct clear sentences and stop readers guessing the meaning
  • get their message across, with the key points up front.

Who's it for?

This course will help anyone who writes as part of their work – and that means pretty much everyone. If your aim is to improve your writing at work, this course is for you. Whatever you write and whatever your challenges, our unique pre-course writing analysis will ensure you get exactly the help you need. This means that the course trainer will have a detailed understanding of your business-writing challenges before the training begins.

Training built around you

A practical, lively learning programme to match your needs, delivered by an experienced expert.

Every course includes

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Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

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Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

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Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

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AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

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Tailored content

Course content built around your specific learning objectives

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Real-world examples

Activities and exercises modified to use your team's documents

For groups*

Tailored
to you

Where

Duration

Online or in-person

Tailored to you

Price

All our programmes are bespoke, so the exact cost will depend on your needs. But typical budgets start at around £300 per person. See here for more details. (Page opens in a new tab.)

Course programmes

*Need training for yourself?

Check out our public courses

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