You may or may not be tempted to visit a tailor the next time you want to buy a suit. But you probably know that if you did, you'd end up with something that fitted you much better than if you went with off-the-rack. The same is true of training. We run scheduled...
Writing Matters
Welcome to the blog – advice, opinions and musings on how to make words work
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Editing and proofreading – what’s the difference?
The first draft of a document is usually something like the proverbial first pancake: a less-than-ideal shape, a little thin in some parts and...
How to handle post-presentation questions
Presentations are known for striking fear in the hearts of many. But, for some, the terror of presenting is surpassed only by having to field...
Why do we keep our course group sizes small?
We cap our small-group training at ten delegates per course. Eight is even better. But these limits may seem a little stingy at first – especially...
Are our courses suitable for non-native speakers of English?
An estimated one billion people in the world now speak English as a second language. That number will only grow. Meanwhile, some big international...
Are big words clever? Finding fluency in your writing
What do you want your writing style to say about you? What impression do you hope the things you write at work leave on those who read them? We know...
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Our newsletter Writing Matters will help you to get your point across, supercharge your writing and make sure you stand out from the crowd. We've helped over 80,000 professionals achieve their goals.
We’re on the LPI’s top learning-provider list for the third year running
Training is only worthwhile if it works. It needs to do far more than simply let you tick a box. That’s why we’re proud that the Learning and...
Remote learning versus e-learning versus webinars
If your learning options are limited to the digital, you actually still have a range of possibilities to choose from. But what are they, how does...
Why you need to practise good information hygiene too [research]
I didn’t sleep well last Thursday night. The media images of the previous few days had been playing on an endless loop in my mind, so what little...
Learning in lockdown: 5 lessons from over 10 years in the virtual classroom
Our consultants reveal how they make remote courses every bit as engaging as those in the real world. 2020 is changing us. Working from home,...
Screen blindness and the $331 million typo
No matter where you are as you read this, you spend most of your time living in the same place as I do: in your screen. We all live in our screens...
Why we get more angry in email (according to science)
You know the story. An innocent chat over email or instant messaging turns fraught and ends, if not in tears, then in a tense exchange that leaves...
Why we neglect the #1 skill in business
What is the one activity that unites all desk-based jobs? Here’s a clue: you probably do this as soon as you get into the office (if not before). In...
Is Jacob Rees-Mogg right about writing?
It's not every day that a style guide becomes worldwide news. Word of the guidelines that Jacob Rees-Mogg – the newly appointed leader of the House...
The communication secrets that put a man on the moon
Fifty-seven years ago today, three men were sitting on top of a missile, hurtling up into the inky void, travelling the 240,000 miles (384,400...
This is why reading most documents feels like hard work
There’s one thing about reports that people never seem to talk about. Even after more than 25 years, and training more than 80,000 people to write...
How to avoid the biggest mistake in business writing
Mention writing skills to most people and they will roll their eyes before launching into a confession about how spelling/grammar/punctuation/all...
How to blast through word counts – and write 1,000 words an hour
Word counts are a feature common to business and academic writing alike. ITTs (invitations to tender) commonly specify a word limit for key...
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