Courses
Resources
FAQs
About us
Featured course
Explore our range of courses, covering all topic areas of writing at work.
Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.
Popular courses
Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.
You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there.
If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.
Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.
Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.
Courses
Resources
FAQs
About Us
Welcome to the blog – advice, opinions and musings on how to make words work
As you read this, a miracle is happening. Your eye is detecting dots and squiggles on the screen in front of you and your brain is translating them into a voice in your head. Just glancing at your phone or clicking a link in an email is enough to fire up an...
A while ago (OK, quite a while ago), I announced that I was starting a research project on the science of written communication, with a view to...
As a learning and development professional, you'll know only too well the wide range of documents, updates, posts and messages you have to write in...
You may or may not be tempted to visit a tailor the next time you want to buy a suit. But you probably know that if you did, you'd end up with...
The first draft of a document is usually something like the proverbial first pancake: a less-than-ideal shape, a little thin in some parts and...
Presentations are known for striking fear in the hearts of many. But, for some, the terror of presenting is surpassed only by having to field...
Our newsletter Writing Matters will help you to get your point across, supercharge your writing and make sure you stand out from the crowd. We've helped over 80,000 professionals achieve their goals.
We cap our small-group training at ten delegates per course. Eight is even better. But these limits may seem a little stingy at first – especially...
An estimated one billion people in the world now speak English as a second language. That number will only grow. Meanwhile, some big international...
What do you want your writing style to say about you? What impression do you hope the things you write at work leave on those who read them? We know...
Training is only worthwhile if it works. It needs to do far more than simply let you tick a box. That’s why we’re proud that the Learning and...
If your learning options are limited to the digital, you actually still have a range of possibilities to choose from. But what are they, how does...
I didn’t sleep well last Thursday night. The media images of the previous few days had been playing on an endless loop in my mind, so what little...
Our consultants reveal how they make remote courses every bit as engaging as those in the real world. 2020 is changing us. Working from home,...
No matter where you are as you read this, you spend most of your time living in the same place as I do: in your screen. We all live in our screens...
You know the story. An innocent chat over email or instant messaging turns fraught and ends, if not in tears, then in a tense exchange that leaves...
What is the one activity that unites all desk-based jobs? Here’s a clue: you probably do this as soon as you get into the office (if not before). In...
It's not every day that a style guide becomes worldwide news. Word of the guidelines that Jacob Rees-Mogg – the newly appointed leader of the House...
Fifty-seven years ago today, three men were sitting on top of a missile, hurtling up into the inky void, travelling the 240,000 miles (384,400...
Get your own PDF copy of The Write Stuff, the definitive guide for everyone who writes at work.