Featured course

Professional woman, working remotely, smiles and gesticulates at her screen.

Storytelling in business

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.

Courses

Resources

FAQs

About Us

Effective writing for business development

In this age of information overload, sales and business development professionals need to be able to write in a way that cuts through the clutter with a refined and engaging offering.

Male Emphasis communication trainer talking with two participants on an in-person course

Overview

Winning business is more than bids and tenders. But from prospecting emails to customer retention – and many of the touch points in between – your team’s writing skills are still central to your key growth activities.

This practical course will show your team how to approach new prospects, establish and maintain relationships and outline your solutions by email. They’ll learn how to use clear and appropriate language to efficiently demonstrate the unique, discernible value you can provide.

If it fits your strategy, we can also include modules on writing thought leadership, pitching and presenting and using social media in the sales process.

Outcomes

By the end of the training, attendees will know how to:

  • use subject lines to get their emails opened
  • translate features and USPs into clear benefits that solve your prospects’ problems
  • identify and communicate relevant win themes
  • write engaging prospecting emails that put the client first
  • write communications that reinforce in-person relationship-building – but also stand on their own
  • use the appropriate tone and language
  • write for varied audiences
  • pitch technical information at the right level
  • create effective summaries.

A key feature of this course is that all attendees receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets attendees’ precise writing needs, while allowing for rapid, targeted improvements.

Who's it for?

Anyone in sales and business development who wants to grow their pipeline and maintain client relationships.

Find the training that fits

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Tailored to you

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

K
N

Real-world examples

Activities and exercises modified to use your team's documents

K
N

Where

Online virtual classroom

Online or in-person

Duration

One day

Tailored to you

Price

£495

per person + VAT

Get a quote

for your bespoke course

Course programmes

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs..

For groups

Train four or more people (up to your whole organisation) with in-house training designed for your team and your needs.

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

N

Real-world examples

Activities and exercises modified to use your team's documents

N

Where

Online or in-person

Duration

Tailored to you

Course programmes

Price

Get a quote

for your bespoke course

For individuals

Book one to three people on one of our public courses. With a maximum of eight learners per course.

Individual writing analysis

We'll analyse your writing across 15 different areas

N
N

Individual writing analysis

We'll analyse each attendee's writing across 15 different areas

N
N

Expert trainers

Each with 15+ years' experience as professional writers, editors and coaches

N
N

Individual coaching

Expert one-on-one feedback with personalised insights embeds learning

N
N

AI writing

Learn how to get the most from AI tools: supercharge your writing without losing your human edge

N
N

Tailored content

Course content built around your specific learning objectives

K

Real-world examples

Activities and exercises modified to use your team's documents

K

Where

Online virtual classroom

Duration

One day

Course programmes

Price

£495

per person + VAT

Register your interest

We do not currently have any spaces available for individuals to book on this course.

We usually schedule new course dates around two to three months ahead of the date the course will run. If you would like to be contacted as soon as places on this course become available, then please register your interest below.

What our learners say about us

Let's talk

Arrange a call for later

Don’t have time to talk now? Send us a message and we’ll get back to you. Alternatively, book a meeting with one of our training consultants to find out how we can help.

Speak to someone now

We’re on hand to help. Call us now or use our live chat to speak to one of our team directly.