Bespoke training
Communication courses for your team, led by experts
Custom-designed in-house training delivered by experienced professional communicators. We cover every type of communication, from board reports that drive decisions to crucial meetings that move you forward. Whatever you need, we're here to help.
Poor communication has a real cost
Max. cost of communication issues, per person
Poor communication is estimated to cost businesses between £4,213 and £8,000 per employee each year.⁴
Max. hours a week wasted on poor communication
Each week an average of 3.7 hours is spent coordinating team communication unnecessarily, with another 3.5 hours lost waiting for information.⁴⁵
%
Max. amount of time spent on written communication
A typical desk-based employee spends between 50% and 70% of their working week on written communication.¹ ²
¹The State of Business Communication: The Backbone of Business is Broken (2022) Grammarly and The Harris Poll, ²The State of Work Report (Multiple years), Slack
³The Social Economy: Unlocking Value and Productivity through Social Technologies (2012) McKinsey Global Institute
⁴UK workers costing businesses £8,000 each a year thanks to inefficient communications (2017) Mitel
⁵‘Super-Working’ Britain Survey (2012) Siemens Enterprise Communications
Courses tailor-made for impact
We don't do 'off-the-shelf'. We work with you to tailor our training so it solves your specific challenges. We can adapt any of our programmes for teams of any size, focusing on the skills that will make the biggest difference to your organisation's performance.
‘We chose Emphasis because they really “got it” – from the writing samples we provided, they really understood exactly what we needed and what our issues were.’
The King's Fund
Designed and delivered by communication experts
Our specialists are seasoned professionals who have tackled every kind of communication problem in real business situations. They're not generalist trainers who pull together a course after a few hours searching the internet.
They include broadcast journalists, Fleet Street veterans, professional editors, award-winning writers, PR specialists and a former senior manager of corporate communications. So whatever issue you face, they've almost certainly seen and solved one just like it before.
Every one is also a graduate of our rigorous trainer-training programme, having first come through a multi-stage selection process that rejects most applicants. So you can be sure that they're elite learning specialists too.
Kathy
Professional editor and published author
Sara
Award-winning writer, trainer and PR strategist
Simon
Experienced coach, broadcaster and journalist
David
Internal & corporate communications specialist, freelance writer/editor
Jack
Scriptwriter for major automative brands, qualified ESOL teacher
Doug
Journalist and sub-editor at major UK newspapers, professional copywriter
Melissa
Experienced radio journalist and producer
Chris
Experienced facilitator, media professional and editor at the BBC
Richard
Proposal and fundraising expert
Greta
Journalist, author and certified writing coach
Gary
Published author, communications specialist and executive coach
Training built on data, not guesswork
Before we train anyone, we need to understand them. That's why every programme begins with our unique analysis. First, our experts review a sample of each learner's work against 15 key effective-communication metrics.
This diagnostic gives our trainers a detailed profile of every participant before they even enter the room.
Personalised learning
- 70%
- 50%
- 20%
- 60%
- 90%
1
The training is tailored to address the group's specific weaknesses.
2
Your people get personalised, evidence-based feedback.
3
You get a meaningful, measurable return on your investment.
Training that makes a real impact
We've helped over
learners
Give your communication theemphasis it deserves
See how we’ve helped more than 90,000 professionals transform how they communicate and connect – both with each other and with their customers.
Trusted by over 1,000 organisations worldwide
Get in touch
Ready to tackle the communication issues that are blocking your results?
Our friendly team of learning specialists will chat with you about the challenges you're facing and how we can help.
Simply fill out the form and we'll be in touch.