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Gary delivering a business-writing course

High-impact business writing with AI

Courses

Explore our range of courses, covering all topic areas of writing at work.

Choose from three formats: prescheduled trainer-led courses open to anyone, self-paced online learning and tailored in-house courses built around your needs.

Popular courses

Business report writing

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Bid, tender and sales-proposal writing

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Writing exceptional board reports

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Policy and procedure writing

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Storytelling in business

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High-impact business writing with AI

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Woman in glasses, looking at screen and frowning

When information is cheap, thinking is priceless

Interview still of host J. Alex Greenwood and guest Rob Ashton, with YouTube play button

Is AI making our writing better – or worse? PR After Hours interview

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Resources

Whether your next task is a report, a press release or a presentation, a little help goes a long way. Find actionable, expert guides and tips in our Knowledge Hub.

Bids and proposals

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AI

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Business writing essentials

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Writing to the board

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Writing to customers

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Writing for marketing

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Technical writing

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Professional email writing

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Business report writing

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Corporate communications

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FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

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Our people

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Our clients

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Case studies

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Courses

Resources

FAQs

About Us

Becky Dalzell

New York-based Becky is a writer and researcher with more than 11 years’ experience. Her writing has been featured in The Washington PostBoston GlobeAfar and 1843, to name but a few. As an Emphasis trainer, she shares her expertise with delegates from organisations including The Big Picture, Deutsche Bank, Entrepreneur’s Organization and Man Group.

Outside of the training room, Becky has a keen interest in history and enjoys finding and sharing the stories that bring it to life for us today. She designs and leads small-group walking tours of Brooklyn, highlighting the borough’s architecture, history and urban planning.

Becky has a BA in history and English from the University of Pennsylvania and an MA in urban history from the University of Leicester. She’s our first US-based trainer.

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