FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training company, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been training companies and individuals in how to make their communication work for 25 years. Find out more about our story and our work below.

Our story

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Our people

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Our clients

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Case studies

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Courses

Resources

FAQs

About Us

Marie Hayward

Marie joined us in August 2021 as a key member of our operations team.

She has an MA in Creative Writing and previously worked as a recruiter and administrator in the care sector, where she learned to ‘keep a lot of plates spinning’.

This experience serves her well in her role as an operations coordinator, where she uses her plate-spinning skills to process around 100 writing samples each week and ensure delegates have all the information they need for a successful course. And all without breaking a sweat.

Like many of her colleagues at Emphasis, Marie has a love of languages. She grew up speaking French and English at home and puts her French to use whenever possible, visiting family and soaking up the sun on the beaches of the Languedoc.

Connect with Marie

Marie Hayward headshot

Our team