Making communications work
Communication training built for law
At Emphasis, we help law firms communicate with clarity, confidence and impact.
We focus on the skills that matter in real-world legal work, like challenging assumptions, structuring complex ideas and expressing them with precision and purpose.
Is poor communication costing you more than just time?
%
of working time is spent on communication
A typical office-based employee spends between 70% of their working week on communication.¹ ²
hours per employee are lost to poor communication each year.
Each week an average of 3.7 hours is spent coordinating team communication unnecessarily, with another 3.5 hours lost waiting for information.⁴⁵
per employee on average
Poor communications are estimated to cost businesses between £4,213 and £8,000 per employee each year.⁴
¹The State of Business Communication: The Backbone of Business is Broken (2022) Grammarly and The Harris Poll, ²The State of Work Report (Multiple years), Slack
³The Social Economy: Unlocking Value and Productivity through Social Technologies (2012) McKinsey Global Institute
⁴UK workers costing businesses £8,000 each a year thanks to inefficient communications (2017) Mitel
⁵‘Super-Working’ Britain Survey (2012) Siemens Enterprise Communications
Courses tailor-made for impact
We don't do 'off-the-shelf'. We work with you to tailor our training so it solves your specific challenges. We can adapt any of our programmes for teams of any size, focusing on the skills that will make the biggest difference to your firm's performance.
‘This course really exceeded all my expectations! The fact that it was so interactive and conversational really added value. The information was useful, clear and complete. I really enjoyed it!’
Proposal Co-ordinator,
Baker McKenzie
Popular programmes we can customise for you include:
Training built on data, not guesswork
Before we train anyone, we need to understand them. That's why every programme begins with our unique analysis. Each participant provides a sample of their writing, which our experts review against 15 key metrics of effective business communication.
This diagnostic gives our trainers a detailed profile of every attendee before they even enter the room.
- 70%
- 50%
- 20%
- 60%
- 90%
Delivered and personalised by passionate experts
Our specialists aren't generalist, career trainers – they're seasoned practitioners, editors and award-winning communicators, who have solved these problems in real business situations.
(But yes, they're expert trainers, too.)
We've tailored courses for every need
Writing with impact for legal graduates
‘Enjoyable, interactive, engaging, informative.’
Solicitor apprentice,
CMS
Elevating drafting skills
'A very beneficial course, especially the one-to-one analysis of a piece of writing.’
Senior knowledge lawyer,
A&O Shearman
Effective communication skills for business services
‘Enjoyable, interactive, engaging, informative.’
Legal secretary,
Burgess Salmon
Becoming a thought leader: Creating high-impact articles and online content
‘Very structured, enjoyable and interesting course. Would definitely recommend.’
Legal director,
Clyde & Co
Let's make an impact together
We've helped over
learners
Why Emphasis?
We're trusted by leading firms including CMS, Clyde & Co, Slaughter and May, Womble Bond Dickinson, Osborne Clarke, Forsters and A&O Shearman. Attendees from these firms have learned how to sharpen thought leadership, improve pitch narratives, and refine client messaging, advice notes and high-stakes reports.
Trusted by over 100 leading law firms
Get in touch
Ready to tackle the communication issues that are blocking your results?
Our friendly team of learning specialists will chat with you about the challenges you're facing and how we can help.
Simply fill out the form and we'll be in touch.