FAQs

You’ll find answers to the most common questions we get about our training on this page. If we haven’t answered your question, you can submit it there. 

Explore our FAQs

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Useful information

If you’re considering our training, these pages will give you a fuller picture of what we do and how we do it – and how it can help you or your team.

Our pricing

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Our approach

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Our writing analysis

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Coaching enquiry

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AI Ready

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Emphasis is the UK’s leading communication training provider, offering specialist learning programmes and consultancy services to private and public sector organisations all over the world.

About us

Emphasis has been enabling organisations and individuals to make their communication work for 25 years. Find out more about our story and our work below.

Our story

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Our people

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Our clients

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Case studies

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Courses

Resources

FAQs

About Us

Rosie Walker

Published novelist and editor

Rosie is a writer and editor who has worked in corporate communications in a range of contexts, from national libraries and global aviation services to international law firms and renowned research projects.

She specialises in facilitating internal comms and in her career has helped organisations communicate effectively across networks of over 32,000 employees in 34 countries.

She’s also a published novelist. Her sixth novel, Not My Sister, came out in March 2026.

Now Rosie shares the benefit of her experience on Emphasis programmes, masterclasses and webinars, showing learners how to turn documents and messages into powerfully persuasive stories.